Prepare your Android device for parental supervision using Norton Family

Open Norton Family parental control app on your child's device.

Tap the profile icon and then tap Permissions.

In the Permissions screen, turn on the permissions that are marked with red warning alert :

• Device Admin: Required to prevent your child from uninstalling Norton Family app.

  Tap it and then tap Activate this device admin app.

• App Usage Access: Required for time supervision and app supervision to work.

  Tap it and then tap Norton Family. In the Usage access screen, turn on Permit usage access.

• Location: Enables you to track the location of your child.

  Depending on the version of Android OS on your device, do one of the following:

  • For Android 10.x and below versions: Tap Location and then tap Allow All the Time.

  • For Android 11.x: Tap Location > Allow all the time.

    In the App info page, tap Permissions > Location and then select Allow all the time.

• Draw Over Apps: Enables you to block apps that you think are inappropriate for your child's age.

  Tap it and then turn on Allow display over other apps.

• Accessibility: Required for enhanced monitoring of your child's web activities and to prevent unauthorized uninstallation of the Norton Family parental control app.

  Tap it and then turn on Norton Family Accessibility Service.

• Phone: Allows your child to make calls to their emergency contacts during the curfew or instant lock.

  Tap it and then allow Norton Family to access the phone contacts.

Sign in to your account.

Select the child for whom you want to set mobile app supervision.

If Mobile App Supervision is turned off, turn it on by moving the On/Off switch to On.

To view or edit the House Rules for Mobile App supervision, click the settings icon .

In the House Rules tab, next to Settings, move the slider to block the app.

Click Save.

Sign in to Norton Family app in Parent mode.

Tap the child whom you want to manage.

Go to the Rules tab.

Under Activities, tap App supervision.

If App supervision is turned off, turn it on by tapping the Off button.

Check the Settings app, and then tap Done.