Message: "Installation failed due to insufficient privileges"

To install your Norton product, you need to log on to your Mac with an administrator account. Make sure that your account is an Administrator account.

If you are logged on as a standard user, you need to enter the administrator account credentials when the Install Helper Tool prompts for authentication.

Check your Mac user account type

  1. On the Apple menu, click System Preferences.

  2. Click Users & Groups.

  3. On the left side of the Users & Groups window, view your account name and account type.

Thank you!

Thank you for using Norton Support.

< Back

The solution made it easy for me to handle my issue.

Yes No

Help us improve this solution.

Thank you for helping to improve this experience.

What would you like to do now?

Browse for solutions, search the Norton Community, or Contact Us.

DOCID: v118600388_EndUserProfile_en_us
Operating System: Mac OS X
Last modified: 06/08/2017