FAQ: Norton Secure VPN

Available for Windows PC, Mac, iOS and Android devices.

Norton Secure VPN is compatible with PCs, Macs, Android smartphones and tablets, iPads, and iPhones. Norton Secure VPN may be used on the specified number of devices - with unlimited use during the subscription term.

Norton Secure VPN requires you to create a Norton account. Norton account lets you manage all of your Norton services and product keys from one location. When you make a purchase from the Norton Online Store, Google Play or App Store, Norton prompts you to create a Norton account. All you have to provide is your email address and set a password.

If you use public Wi-Fi, your online activities can be monitored. Cyber criminals can steal personal information like your usernames, passwords, or account numbers. Learn More.

Norton Secure VPN masks all your personally identifiable information including your location when you access the Internet. This way, you view your applications just as if you are at home.

Norton Secure VPN protects the data you send and receive when using public Wi-Fi in the following ways:

The IP addresses of the servers are located in different countries including United States, United Kingdom, Singapore, and Brazil and are Norton Secure VPN optimized to ensure the best possible Internet browsing experience.

When you use Norton Secure VPN, your data is encrypted so that your Internet service provider (ISP) can see only the amount of traffic passing through their servers and not the encrypted data.

If you do not use Norton Secure VPN, your ISP can see what websites you are viewing, your emails, IM chats and any files that you download or upload. The websites that you visit can see the browser you use, the operating system of your device, and your location.

Kill Switch blocks or kills your internet connection should the VPN get disconnected. This helps maintain the privacy of your IP address (key to identifying your location and online activities) and other personal information should the VPN connection drop.

Wi-Fi Security in Norton Secure VPN scans the wireless network that your device is connected to in order to detect common network threats such as man-in-the-middle attacks. This feature is available only on Android and iOS platforms.

The Split Tunnel feature in Norton Secure VPN lets you securely direct and encrypt your choice of apps by selecting the traffic you wish to exclude from Secure VPN.