Norton Toolbar does not respond in Mozilla Firefox with NoScript Security Suite add-on installed

The Norton Toolbar does not function correctly or respond to clicks if you have "NoScript Security Suite" add-on installed in Firefox. NoScript Security Suite add-on is currently not compatible with the Norton Identity Safe extension in Firefox.

This problem does not appear when you open a new window. To temporarily fix this problem, browse using a new Firefox window.

Open a new window in Firefox

  1. Start Firefox, if it is not opened already.

  2. Press the Ctrl + N keys to open a new window.

  3. Start browsing in the new Firefox window. Close the first window that you opened.

If the problem persists, use alternate extensions that perform similar functionality to NoScript Security Suite.

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DOCID: v115998338_EndUserProfile_en_us
Operating System: Windows
Last modified: 07/06/2016