Compatibility of Norton Security Toolbar and Norton Identity Safe with Mozilla Firefox

We have released a new version of the Norton Security Toolbar that is compatible with Mozilla Firefox versions 48 and above.

What is new in the Norton Identity Safe extension?

    • Norton Identity Safe feature is now available as a separate extension and as an icon.

    • Norton Identity Safe feature is no longer available in the Norton Security Toolbar.

    • This add-on may be installed on any system with a Firefox browser. It does not require installation of a native Norton product.

    • This release provides access to your Identity Safe vault; it supports autofill and auto-capture of Login items.

    • Login items can be edited only from the Norton product interface.

    • This release does not support other Identity Safe Vault item types such as addresses, payments, and notes. We are evaluating how to provide support for these items in the future.

To get the latest Norton Security Toolbar and Norton Identity Safe extensions, run LiveUpdate.

This Norton Security Toolbar and Norton Identity Safe extensions are available only for the latest version of the Norton Security products. Older product versions and Norton Identity Safe standalone are not compatible with this update.

Run LiveUpdate

  1. Start your Norton product.

  2. In the main window, click Security, and then click LiveUpdate.

  3. When Norton LiveUpdate is finished, click OK.

  4. Run LiveUpdate until you see the message, "Your Norton product has the latest protection updates."

  5. Exit all the programs, and restart the computer.

You may also see the message: "Norton Toolbar could not be verified for use in Firefox. Proceed with caution." To know more, read Message: "Norton Identity Safe could not be verified for use in Firefox. Proceed with caution" appears after I update the Firefox browser.

Thank you!

Thank you for using Norton Support.

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DOCID: v115161915_EndUserProfile_en_us
Operating System: Windows
Last modified: 01/04/2017