Norton Backup drive icon appears after I install Norton Security on my computer

This problem normally occurs when you run applications that are linked to a different version of the CRT (C run-time libraries) on computers that do not have the correct versions of the CRT DLL installed. This is commonly referred to as the "DLL Conflict" problem. To know more, read the Microsoft article. To resolve this issue, download the latest version of the CRT file.

Download the CRT file

  1. Depending on your version of Windows, download one of the following.

  2. To open the Downloads window in your browser, press the Ctrl + J keys.

  3. Double-click on vcredist_x64.exe or vcredist_x86.exe.

  4. Read the license agreement and click Install.

  5. When the Setup Successful message is displayed, click Restart.

    After the computer restarts, the issue will be resolved.

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DOCID: v114016526_EndUserProfile_en_us
Operating System: Windows
Last modified: 08/19/2015