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Find the Norton Security Suite PIN

Comcast now offers Norton Security Online instead of Norton Security Suite, and it is available at the Xfinity website.

Follow these instructions to download and install the latest version of Norton Security Online on the computer. To install Norton Security Online on a different computer, log in to that computer and then download Norton.

Download and Install the latest version of Norton Security Online

  1. Go to the Comcast website.

  2. Under Norton Security Online, click Download Now.

  3. Sign in with the Comcast user name and password.

    Your PIN will be displayed at the bottom of the prompt.

  4. Sign in with your Norton account that you have created for Comcast.

    You may have created a Norton account if you previously downloaded Norton Security Suite. If not, create a new Norton account.

  5. Click Start Download.

  6. When the File Download-Security Warning window appears, click Run.

  7. Norton_Download_Manager.exe starts to download to the computer.

    When the Internet Explorer-Security Warning window appears, click Run.

  8. Norton Security Online starts to download to the desktop.

    If the download is interrupted, there is a file on the desktop to double-click to start the download again.

  9. After the download completes, the installation starts automatically.

  10. Read and accept the User license agreement. Click Agree & Install.

  11. Norton Security Online installation starts.

    Wait for the Norton Security Online installation to complete.

  12. After the installation completes, the activation occurs automatically.

    If it does not, click Activate Now to start the Activation process. If prompted, log into the Norton account that you created for Comcast.

  13. In the Name your Device window, enter a name for the device and click Activate.

  14. Wait for the Activation Complete message and close the browser window.

  15. In the Your service is activated window, click Done.

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DOCID: v113939272
Operating System: Windows
Last modified: 11/19/2019