The activation screen is stuck at "Communicating with Norton Server..." when I activate my Norton product

To check if the issue you are experiencing is related to a known system problem or outage, visit Norton Services Status page.

This problem can happen if a default browser is not set on your computer. If you have Google Chrome installed on your computer, change the settings to set it as your default browser.

Depending on the version of Windows on your computer, do one of the following:

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DOCID: v113915878_EndUserProfile_en_us
Operating System: Windows
Last modified: 08/24/2016