Compatibility of Norton Toolbar and Norton Identity Safe with Microsoft Edge browser

We have released a new version of the Norton Identity Safe extension that is compatible with Microsoft Edge browser. This extension is compatible only with computers running Windows 10 Creators Update and later versions.

What is new in the Norton Identity Safe extension?

  • Norton Identity Safe feature is now available as an independent extension.

  • This extension can be installed on any system with a Microsoft Edge browser. It does not require installation of a native Norton product, such as Norton Security.

  • This release supports autofill, auto-capture of Login items, searching Logins, viewing your basic Login properties, and toggling the Favorite status of a Login.

  • This release has a toolbar-less user experience; the Norton Identity Safe features appear directly in your webpage or from clicking the extension's button in Microsoft Edge.

  • In this release, Login items can be edited only from the Vault interface of a Norton product, such as Norton Security.

  • This release does not support other Identity Safe Vault item types such as addresses, payments, and notes. We are evaluating how to provide support for these items in the future.

Install and enable Norton Identity Safe extension

  1. Start the Microsoft Edge browser.

  2. On the top-right corner, click the More button, and select Extensions.

  3. In the Extensions window, click Get extensions from the store.

  4. In the Store window, type Norton in the Search box.

  5. In the results, click Norton Identity Safe.

  6. Click Install.

  7. After the extension is installed, click Launch.

  8. In the You have a new extension pop-up window, click Turn it on.

    If you have closed the Microsoft Edge browser or dismissed the pop-up window, then restart the Microsoft Edge browser and do the following

  9. On the top-right corner, click the More button, and select Extensions.

  10. In the Extensions window, select Norton Identity Safe.

  11. In the Norton Identity Safe window, under Show button next to the address bar, move the slider to On.

    Norton Identity Safe extension must be enabled before you can make the icon visible next to the address bar.

Many Norton users have shared their solution for this problem on our community forum. See solutions from users about Edge browser compatibility on Norton Community.

Thank you!

Thank you for using Norton Support.

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DOCID: v113038371_EndUserProfile_en_us
Operating System: Windows
Last modified: 05/10/2017