Norton from Symantec

About Norton Autofix

Norton Autofix provides additional product support with one-click access from the Norton 360 main window. Norton Autofix performs a Quick Scan of your computer and repairs problems without your intervention. If the problem persists, you can use the Open Support Web Site option to go to the Norton Support website for help using our online forum, chat, email, or telephone.

In addition, the Norton Support website provides access to the knowledge base articles. By using these articles, you can easily find solutions to your technical problems.

The support technicians can help you solve more complex problems by using remote-assistance technology. The remote-assistance technology allows Symantec support technicians to access your computer as remote users so that they can perform maintenance or service.

Support offerings can vary based on the language or product.

When you click the Get Support option in the Support drop-down menu, Norton 360 checks your Internet connection. To access Norton Autofix, ensure that your computer is connected to the Internet. If you use a proxy server to connect to the Internet, you must configure the proxy settings of Norton 360. Configuring Network Proxy Settings

If you do not know your proxy settings, contact your Internet service provider or network administrator for assistance.

Solving a problem using Norton Autofix

Staying informed about protection issues

Thank you!

Thank you for using Norton Support.

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DOCID: v10987273_N360_N360RET_2014_en_us
Operating System: Windows 8, Windows 7, Windows Vista, Windows XP
Last modified: 11/08/2013