Fix frequent Internet Explorer crashes with Norton installed

This problem is typically seen with a message "Internet Explorer Has Stopped Working" wherein the error details reveal that the faulting module is IPSEng32.dll.

To fix this problem, run Norton LiveUpdate.

These steps are for the current version of Norton. If you have an older version or if you do not know your product version, go to Norton Update Center.

Run LiveUpdate

  1. Start Norton.

  2. In the main window, click Security, and then click LiveUpdate.

  3. When Norton LiveUpdate is finished, click OK.

  4. Run LiveUpdate until you see the message, "Your Norton product has the latest protection updates."

  5. Exit all the programs, and restart the computer.

Thank you!

Thank you for using Norton Support.

< Back

Was this information helpful?

DOCID: v108623038_EndUserProfile_en_us
Operating System: Windows
Last modified: 08/04/2017