Keep your protection up to date

To keep you protected from emerging threats, your Norton product needs the latest protection updates. Protection updates are available to you as long as you maintain an active a valid subscription to your Norton product. It contains the information that allows your Norton product to recognize and alert you to the presence of a specific virus or security threat. It can also upgrade your product to include a new feature and can improve your product's performance.

Your Norton product shows the date on which it last obtained the protection updates. We recommend that you keep the Automatic LiveUpdate option turned on always. This way, when you are connected to the Internet, LiveUpdate works silently every one hour to check and download new protection updates. So, your Norton product is up-to-date on its own. If you are not connected to the Internet for a long time or you turned off the Automatic LiveUpdate option, you need to run LiveUpdate at regular intervals to get the latest protection updates.

If your product expires, you cannot obtain updates of any kind and all the security features are turned off. You need to immediately renew your subscription to stay protected.

Check for the latest protection update date

  1. In the Norton product main window, click Security.

  2. Under the security status indicator, check the date next to Protection Updates.

  3. If the date is older than a day or two, run LiveUpdate immediately.

Run LiveUpdate manually

  1. In the Norton product main window, double-click Security, and then click LiveUpdate.

  2. In the Norton LiveUpdate window, when the LiveUpdate is completed successfully, click OK.

Thank you!

Thank you for using Norton Support.

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DOCID: v1061821_ns_retail_en_us
Operating System: Windows
Last modified: 03/21/2017