How to manage installs and your Norton subscription

How many devices are covered by my Norton Security subscription?

  • Norton Security products are licensed under an Acceptable Use Policy. Acceptable use for each Norton Security product is currently defined as follows:

    • Norton Security Standard: Can only be used on one device or operating system.

    • Norton Security Deluxe: Can be used on five devices and on multiple operating systems.

    • Norton Security Premium: Can be used on ten devices, and can be installed multiple operating systems.

    If you have purchased your Norton product from a retail store, you can find the number of seats mentioned on the retail box.

    You can Sign In to Norton account and check the available seats for your Norton product.

When does my Norton subscription begin?

  • Your product subscription begins when you complete the purchase. This renewable product subscription includes protection updates and new product features as available during the product subscription period.

I do not use a device on which I installed Norton, how do I transfer the license to a new device?

    If your Norton product is installed on a device that you no longer use, you can transfer your Norton products from one device to another device.

  1. Sign In to Norton.

  2. In the Devices page, locate the device that you no longer use, click .

  3. Click Manage License.

  4. In the Manage licenses page, select the device and click Remove Norton.

  5. Click Next.

  6. In the confirmation window, click Yes.

  7. To install Norton on a different device, click Install Now.

  8. Click Send link.

  9. Click Next.

    Follow the on-screen instructions to complete the installation.

Will my Norton subscription start from the day when I transfer the license to the new device?

  • Your product subscription begins when you complete the purchase. For example, if you have 100 days of subscription remaining and you uninstall the product from your old device and install it on the new device, your product will have 100 days remaining.

Can I add more seats to my existing product?

  • If you have used all the allowed installs for your current subscription, you can purchase additional product keys from the Norton Online Store. You can also purchase additional online storage space to back up your important data.

    For more information, see How to buy additional product keys for my unprotected devices.

Will my product license be consumed if I install on a virtual machine?

  • Yes, installing on a virtual machine will consume a license seat from your subscription.

Thank you!

Thank you for using Norton Support.

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DOCID: v105336966_EndUserProfile_en_us
Operating System: Mac OS X, Android, Windows, iOS
Last modified: 05/12/2017