End-of-Life announcement for Norton Family on Mac

As of October 10, 2014, Norton Family on Mac is discontinued. The following FAQ helps you answer your queries that are related to the End-of-Life announcement.

Is Norton Family available for Mac?

Beginning October 10, 2014, we no longer offer monitoring for your child's Mac computer with Norton Family and therefore Norton Family may not continue to function as expected on Mac. The Mac client is no longer available for download as of September 10, 2014.

Why is Mac OS support being discontinued?

We are in the process of simplifying our portfolio, and exploring ways to streamline our product offerings. As a result, we have made the decision to discontinue support for Mac on Norton Family.

How can I keep my Norton Family protection turned on?

Norton Family will continue to monitor your child's activities on Windows PCs and Android devices.

Is Norton no longer supporting Mac?

We still support Mac with its security software, but we are exploring ways to simplify our portfolio and streamline our product offerings. As a result, we have made the decision to discontinue support for Norton Family on Mac.

Will Norton Family no longer work on my iPhone?

This change affects Mac computers only. We continue to support the Norton Family parent app for iOS devices.

Thank you!

Thank you for using Norton Support.

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DOCID: v102122958_EndUserProfile_en_us
Operating System: Mac OS X
Last modified: 05/03/2017