Norton 360 is not installed on this computer

Norton lets you back up your files on external media such as USB drives.

When you back up your files on USB drives, Norton creates an auto-run enabled media.

Norton creates ARestore.exe on your external media that lets you restore your files easily. When you launch ARestore.exe, Norton launches the Portable Restore window.

Under the Portable Restore window, you can see Select Files to Restore and Launch Norton Security. If you have backed up files using Norton 360, you can see Launch Norton 360.

When you click Launch Norton 360 on a computer with Norton Security installed, you get the following error message:

Norton 360 is not installed on this machine

You get this message because Portable Restore searches for Norton 360. Norton 360 is not found because you have uninstalled Norton 360 and installed Norton Security.

The data that you backed up is safe, and you can still restore your data using Norton Security that you installed.

Thank you!

Thank you for using Norton Support.

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DOCID: v101600333_ns_backup_en_us
Operating System: Windows
Last modified: 03/20/2017