Downloading and installing Norton Mobile Security purchased from a retail store

Download and install Norton Mobile Security

  1. On your mobile device, go to the Norton Mobile Security website.

  2. Do one of the following:

    • If you have not registered your Norton Mobile Security purchase with your Norton account, tap Register your purchase.

    • If you have already registered your Norton Mobile Security purchase with your Norton account, tap Click here to install Norton Mobile Security.

  3. Type your Norton account email address and password, and then tap Sign In.

    If you do not have a Norton account, tap Create account. Type your details and tap Create Account.

  4. Do one of the following:

    • To register your purchase, type your product key and then tap Verify.

    • If you have already registered your purchase, skip to line 6.

  5. In the Choose a Device to Manage page, tap Add a New Device.

  6. On the Download Norton Mobile Security page, tap Download.

    Depending on your device platform, you are redirected to the Google Play Store or the iTunes Store page for Norton Mobile Security.

  7. Do one of the following:

    • For Android, on the Google Play page for Norton Mobile Security, tap Install and then tap Accept.

    • For iOS, on the iTunes page for Norton Mobile Security, tap Free > Install App.

    Norton Mobile Security app is downloaded and installed on your device.

  8. When the installation finishes, launch the Norton Mobile Security app.

  9. Read the End User License Agreement, and then tap Agree & Launch or Accept.

    On an Android device, Norton Mobile Security performs the initial setup and runs the LiveUpdate, Anti-Malware scan, and App Advisor scan.

    On an iOS device, tap Continue and then sign in to your Norton account.

Thank you!

Thank you for using Norton Support.

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DOCID: kb20110217115910EN_EndUserProfile_en_us
Operating System: Android, iOS
Last modified: 05/15/2017