Error: "Email Error: 452..."

This error appears when you send an email to more than the allowed number of recipients by the service provider. We recommend that you disable outgoing Email Antivirus Scan, send the email, and then turn on outgoing Email Antivirus Scan.

These steps are for the current version of Norton. If you have an older version or if you do not know your product version, go to Norton Update Center.

STEP 1

Disable outgoing email scan

  1. Start Norton.

  2. Click Settings.

  3. In the Settings window, click Antivirus.

  4. On the Scans and Risks tab, next to Email Antivirus Scan, click Configure.

  5. In the Email Antivirus Scan window, under What to scan, uncheck Scan outgoing email messages.

  6. Click Apply.

  7. In the Security Request window, from the drop-down menu, select Permanently, and then click OK.

  8. In the Email Antivirus Scan window, click OK.

  9. Click Close.

  10. Send the email.

STEP 2

Enable outgoing email scan

  1. Start Norton.

  2. Click Settings.

  3. In the Settings window, click Antivirus.

  4. On the Scans and Risks tab, next to Email Antivirus Scan, click Configure.

  5. In the Email Antivirus Scan window, under What to scan, check Scan outgoing email messages.

  6. Click Apply, and then click OK.

  7. Click Close.

Thank you!

Thank you for using Norton Support.

< Back

The solution made it easy for me to handle my issue.

Yes No

Help us improve this solution.

Thank you for helping to improve this experience.

What would you like to do now?

Browse for solutions, search the Norton Community, or Contact Us.

DOCID: kb20100929134232EN_EndUserProfile_en_us
Operating System: Windows
Last modified: 03/19/2018