Message: "Activation Required: Your product key has not been validated by the retail store where you purchased it"

Your Norton product key is theft protected, and our records show that your Norton product purchase needs to be validated by the retail store from where you purchased it.

If you believe that your product purchase should have been validated, please return to it to a Walmart store with the receipt, and ask to validate your product purchase.

If you have already validated your purchase with the retailer and continue to have problems you can contact Norton Support with the purchase details for further assistance.

For information, read Walmart's return policy.

If you cannot validate your product purchase, you can purchase a new product from the Norton Online Store.

Thank you!

Thank you for using Norton Support.

< Back

Was this information helpful?

DOCID: kb20100908180425EN_EndUserProfile_en_us
Operating System: Windows
Last modified: 09/04/2017