Error: "This process is unable to continue because a previous Norton or Symantec product has been detected..."

To fix the problem, run the Norton Remove and Reinstall tool to uninstall the Norton product.

Run the Norton Remove and Reinstall tool

1. Download the Norton Remove and Reinstall tool.

   Save the file to the Windows desktop. On some browsers, the file is automatically saved to its default location.

2. To open the Downloads window in your browser, press the Ctrl + J key.

3. Double-click the NRnR icon.

4. Read the license agreement, and click Agree.

5. Click Advanced Options.

6. Click Remove Only.

7. Click Remove.

8. Click Restart Now.

   After the computer restarts, follow the on-screen instructions to reinstall your Norton product.