Backing up existing configurations in pcAnywhere

When you want to reinstall or upgrade to a newer version of pcAnywhere, you can back up the existing pcAnywhere configurations and later import them. These configurations include the connection items and caller information files.

Data Backup:

Before you upgrade or uninstall pcAnywhere, save the pcAnywhere Data folder to a safe location. Later, you can restore the backed up data folder to restore the configurations.

The following table shows the default locations for the pcAnywhere data by version and platform:

pcAnywhere version


Default data location*

pcAnywhere 12.0.1

Windows 9x/Me

C:\WINDOWS\All Users\Application Data\Symantec\pcAnywhere

pcAnywhere 12.0.1

Windows NT

C:\WINNT\Profiles\All Users\Application Data\Symantec\pcAnywhere

pcAnywhere 12.x

Windows 2000/2003/2008/XP

C:\Documents and Settings\All Users\Application Data\Symantec\pcAnywhere

pcAnywhere 12.x

Windows Vista


pcAnywhere 12.5 build 463 (sp2)

Windows 7


*If you have installed your operating system on another drive, replace C: with that drive letter.

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DOCID: kb20100601125936EN_EndUserProfile_en_us
Operating System: Windows 7, Windows Vista, Windows XP
Last modified: 03/06/2013