Norton products (including subscriptions and Automatic Renewals) may be refunded within 60 days of the purchase date. Shipping, handling, and any applicable tax are not refundable except in certain states and countries where these items are refundable. For exceptions, read the full Return Policy.
Visit the Norton Support home page before you request a refund for assistance with common questions or issues.
The instructions to obtain a refund varies depending on where you made the purchase. Please choose one of the following depending on your purchase:
I purchased a product from a retail store (includes Norton retail products purchased from authorized third party online stores).
Thank you for using Norton Support.