Symantec pcAnywhere 12.5 SP2 (Build 463): Release Notes

Symantec pcAnywhere 12.5 SP2 (Build 463) is the latest available build that supports Windows 7.

If you have Symantec pcAnywhere 12.5 SP1 (Build 442) installed on Windows 7, run LiveUpdate to update to the latest build of Symantec pcAnywhere.

Symantec pcAnywhere 12.5 SP1 does not automatically install LiveUpdate on Windows 7. Go to the section Download and install LiveUpdate to install LiveUpdate. Also, you can download and install Symantec pcAnywhere 12.5 SP2 patch to update to Build 463.


Issue fixes in Symantec pcAnywhere 12.5 SP2 (Build 463)

    • Added support for Windows 7.

    • Fixed an issue with ADS local computer caller. With ADS authentication on the local computer, the caller file was displayed as computer name\user instead of [local computer]\ user. This switch prevented the caller file from moving from one computer to another.

    • Fixed an issue with Keyboard mapping between host and remote.

    • Fixed an issue with ADS delay. For AD groups, pcAnywhere enumerates every user in the group before determining if the user is in the group. It then authenticates the user, which delays the user authentication.

      Note: To enable this fix, under the HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\pcAnywhere\CurrentVersion\Host registry, create a new NeedToByPass Dword value with the value data as 1.

    • Fixed an issue with the Remote Connection Attempted dialog box displaying the group name instead of the user name.

    • Fixed an issue with ADS authentication - Nested ADS groups authentication fails on Vista.

    • Fixed an issue with BSOD 0xC5. When restarting the host computer from a remote computer, sometimes the BSOD(C5) error is displayed on the host computer.

    • Fixed an issue with Windows NT Authentication - Authentication works for users within the AD group that is a member of the local Administrators group. It did not work for the users that were nested within the AD group that is also a member of the local Administrators group.

    • Fixed an issue with pcAnywhere unchallenged access capture. pcAnywhere fails to capture and log the unchallenged access to identify the remote user that is connected to the host computer.


Download and install LiveUpdate

  1. Depending on the version of your Windows, download the LiveUpdate setup file.

    Save the file to the Windows desktop.

  2. Double-click the LUsetup.exe file that you downloaded to your desktop.

    If a Security Warning appears, click Run.

  3. Follow the on-screen instructions to complete the installation.

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DOCID: kb20100506155328EN_EndUserProfile_en_us
Operating System: Windows 7, Windows Vista, Windows XP
Last modified: 03/06/2013