Save your PIN number and re-download Norton Security Suite or Norton Business Suite

Save the PIN and re-download Norton Security Suite

  1. Go to the Comcast website.

  2. Click Get Norton Security Suite.

  3. Sign in with your Comcast user name and password.

  4. Click Start Download.

    In the Norton Download Manager window, under your Norton product, find the Service PIN and write it down.

  5. When the File Download-Security Warning window appears, click Run.

  6. Norton_Download_Manager.exe starts to download to your computer.

    When the Internet Explorer-Security Warning window appears, click Run.

  7. Norton Security Suite starts to download to your desktop.

    If the download is interrupted, there is a file on the desktop for you to double-click to start the download again.

  8. After the download completes, the installation starts automatically.

  9. Read and accept the User license agreement. Click Agree & Install.

    In the Thank you for choosing Norton Security Suite window, if you do not want to join Norton Community Watch, uncheck that option.

    By default, this option is checked.

  10. Norton Security Suite installation starts.

    Wait for the Norton Security Suite installation to complete.

  11. After the installation completes, click Activate Now to start the Activation process.

  12. In the Service Activation window, under Enter your PIN, type in the 13-digit number you wrote down earlier, and click Activate.

  13. In the Name your Device window, enter a name for your device and click Activate.

  14. Wait for the Activation Complete message and close the browser window.

  15. In the Your service is activated window, click Done.

    The latest version of Norton Security Suite has successfully been installed and activated.

Save the PIN and re-download Norton Business Suite

    These steps are applicable only if you have Norton Business Suite already installed on at least one computer.

  1. Download the latest version of Norton Business Suite.

    Norton Business Suite starts to download to your desktop.

  2. After the download completes, double-click on the Comcast_NBS_(version) file to install the Norton Business Suite.

  3. Read and accept the User license agreement. Click Agree & Install.

  4. In the Thank you for choosing Norton Business Suite window, if you do not want to join Norton Community Watch, uncheck that option.

    By default, this option is checked.

  5. Norton Business Suite installation starts.

  6. Wait for the Norton Business Suite installation to complete.

  7. Click Activate Now, to start the Activation process.

  8. In the Service Activation window, enter the PIN, and then click Activate.

  9. Enter a name for your device and click Activate.

  10. Wait for the Activation to complete. After activation is complete, click Done.

    The latest version of Norton Business Suite has successfully been installed and activated.

Thank you!

Thank you for using Norton Support.

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DOCID: kb20100427232636EN_EndUserProfile_en_us
Operating System: Windows
Last modified: 02/07/2017