I cannot access a network printer after I install Norton Security Suite or Norton Business Suite

Add your network printer to Network Security Map

  1. Start your Norton product.

  2. Click Tasks.

  3. Under General Tasks, click Check Network Security Map.

    If your network printer is already shown in Network Security Map, go to line 6.

  4. In the left pane, under Total in Network, click the [+] sign.

  5. In the Add a Device window, enter the Device Name and IP address for your network printer, and then click Add Device.

  6. Select your network printer in Network Security Map.

  7. Next to Trust Level, click [Edit].

  8. In the Edit Device Trust Level window, select Full Trust.

  9. Click OK.

  10. In the Network Security Map window, click Close.

    Try to access your network printer.

Thank you!

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DOCID: kb20100419181750EN_EndUserProfile_en_us
Operating System: Windows
Last modified: 07/17/2015