Start your Norton product.
On the Norton product window, click Run LiveUpdate, check for the time next to Definitions updated.. Under
Depending on your situation, do one of the following:
If the time is less than one day, then wait for 24 hours and then run LiveUpdate again.
If the time is more than one day, go to Step 2 to update your Virus Definitions.
Go to the Intelligent Updater downloads page.
Depending on your version of Windows, do one of the following:
For Windows (32-bit): Click the first file in the list under Filename. The file name starts with the year and ends with. e.g. 20070828-017-v5i32.exe
For Windows (64-bit): Go to the 64-bit Platforms section, and click the first file in the list under Filename. The file name starts with the year and ends with. e.g. 20090922-017-v5i64.exe
In the Intelligent Updater downloads page, if you cannot download the virus definitions file using the exe link, click the FTP link next to it.
Save the file to the Windows desktop.
On the desktop, double-click the file that you saved.
Thank you for using Norton Support.
Are you a Norton One Member? Get member support here
Choose your language from the list below