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Activate Norton Online Backup that is preinstalled on your computer


Find the product key

  • You can locate your Norton Online Backup product key with the printed documentation that came with your new computer. If you experience difficulties activating your product, contact Norton Customer Support.

    If you have previously activated Norton Online Backup, you can start using the service immediately by signing in to the Norton Online Backup website. Use the same email address that you provided earlier while activating Norton Online Backup.


Activate Norton Online Backup

  1. In the top-right corner of the webpage, click the email address, and then from the drop-down menu, click Activate Norton Online Backup.

    By default, Norton Online Backup window appears in 10 days. If the trial activation is dismissed, it appears again after 3 days. This time period may vary depending on the computer manufacturer.

  2. Type your product key, and then click Continue.

  3. Do one of the following:

    • If you already have a Norton account, type your email address, and then click Get Started. Type your Norton account password, and then click Sign In.

    • If you do not have a Norton account, type your email address that you want to use to create Norton account and then click Get Started.

      Type your details, read the Terms of Service, and then click Register.

  4. To start a backup, click Back Up Now.

    Your Norton Online Backup subscription is now successfully activated.

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DOCID: kb20091027114248EN_EndUserProfile_en_us
Operating System: Windows
Last modified: 08/11/2017