Removing Norton Family when uninstall does not work

Uninstall of Norton Family may fail if some of the program files of Norton Family are missing or accidentally deleted. To fix this problem, download and install the latest version of Norton Family. During the installation, current installation files of Norton Family are automatically removed.

Download and run Norton Family Installer

  1. Download the Norton Family Installer file.

    Save the file to the desktop.

  2. When the download finishes, double-click the file that you downloaded.

    Norton Download Manager starts the download for Norton Family. When the download finishes, installation starts automatically and prompts to uninstall the current installation of Norton Family.

  3. To uninstall the current installation of Norton Family, type your email address and password, and then click OK.

  4. Click Next.

  5. When the uninstall finishes, click Restart to restart the computer.

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DOCID: kb20090731135618EN_EndUserProfile_en_us
Operating System: Windows
Last modified: 03/28/2017