Error: "Error occurred during installation. JVM not found" when I install pcAnywhere CrossPlatform on Mac OS X 10.5.x

STEP 1

Configure Java Preferences

  1. Click the Go menu, and then click Utilities.

  2. In the Utilities window, double-click the Java Preferences icon.

  3. On the General tab, under Java Applet Plugin, drag J2SE 1.4.2 to the top of the list.

  4. Under Java Applications, drag J2SE 1.4.2 to the top of the list.

  5. Exit the Java Preferences window.

STEP 2

Install Symantec pcAnywhere CrossPlatform

  1. Insert the Symantec pcAnywhere CrossPlatform CD into the CD-ROM drive.

  2. In a Finder window, in the root directory, open the Symantec pcAnywhere CrossPlatform directory.

  3. In the Symantec pcAnywhere CrossPlatform directory, double-clickMacInstaller.app.

  4. In the Installer dialog box, select the installer language.

  5. Click OK.

  6. Follow the on-screen instructions to install Symantec pcAnywhere CrossPlatform.

Thank you!

Thank you for using Norton Support.

< Back

Was this information helpful?

DOCID: kb20090716131619EN_EndUserProfile_en_us
Operating System: Mac OS X 10.5.x
Last modified: 01/30/2014