Message: "Contact with the Norton Family server has failed..." when I register Norton Family

Check the date and time on your computer

  1. Press the Windows + R keys to open the Run dialog box.

  2. Type in the following text, and then press Enter.

    timedate.cpl

  3. Check that the day, month, and year are correct.

    If the date is incorrect, change the calendar to the correct day, month, and year.

  4. Click Apply, and then click OK.

Thank you!

Thank you for using Norton Support.

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DOCID: kb20090527160041EN_EndUserProfile_en_us
Operating System: Windows
Last modified: 07/06/2015