Error: "You have reached your computer limit..." when registering a computer to Norton Family

With a single Norton Family account, you can monitor up to ten devices. If you do not monitor ten devices and yet see this error, remove the devices from your Norton Family profile that no longer have Norton Family installed.

Remove a computer from a child profile

  1. Sign in to the Norton using your email address and password.

  2. Click the child profile icon that you want to configure.

    If you have Norton Security Subscription, click the Family tab to access the Norton Family settings.

  3. Click View Profile.

  4. Click the trashcan icon next to the device that you want to remove.

  5. Click Remove, and then click OK.

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DOCID: kb20090521171127EN_EndUserProfile_en_us
Operating System: Windows, Android
Last modified: 07/13/2018