Child turns off Norton Family

Norton Family cannot be disabled without parent authorization. If you think that your child knows your Norton Family password, try changing your parent account password. To know more, read: Access your Norton account.

Also, if logged on with a user account with admin privileges, your child can disable the Norton Family service. Make sure that your child uses a limited user account.

You can configure Norton Family to receive an email notification whenever Norton Family is turned off on your child's computer.

Enable notifications

  1. Sign in to Norton using your email address and password.

  2. Select the child profile that you want to configure and click View Profile.

    If you have Norton Security subscription, click the Family tab to access the Norton Family settings.

  3. Under Chaild's Activity Notification Settings, check the activities that you want to be notified.

  4. If you want to add a new email address to receive notifications, under On which email addresses do you want to receive Child's Activity Notifications, click Add Email.

  5. Type the email address, and then click Add.

These steps are general and may differ depending on the version of the Android OS.

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DOCID: kb20090515143009EN_EndUserProfile_en_us
Operating System: Windows
Last modified: 07/26/2018