Error: 101 or (1973,101) "Session timed out"

This problem happens when your web browser session times out. A session may time out if too much time elapses between the activation windows.

Close the web browser and activate the product again.

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DOCID: kb20090504162034EN_EndUserProfile_en_us
Operating System: Windows, Mac OS X
Last modified: 06/02/2017