Force Norton Online Backup subscription to synchronize with Symantec server

Your subscription will be synchronized automatically when you visit the Norton Online Backup site next time.

If you have purchased additional space, follow these steps to activate the purchased storage.

Activate Norton Online Backup

  1. Sign in to the Norton Online Backup website using your email address and password.

  2. In the top-right corner, click your email address and click Activate Norton Online Backup.

  3. Type your activation code that you received in email, and then click Continue.

    The subscription info is synchronized with Symantec server, and the message "Thank you, your subscription activation was successful" is displayed at the top of the Norton Online Backup home page.

Thank you!

Thank you for using Norton Support.

< Back

The solution made it easy for me to handle my issue.

Yes No

Help us improve this solution.

Thank you for helping to improve this experience.

What would you like to do now?

Browse for solutions, search the Norton Community, or Contact Us.

DOCID: kb20090427131007EN_EndUserProfile_en_us
Operating System: Windows, Mac OS X
Last modified: 08/13/2017