Download the files from Norton 360 Online Backup using your Norton Online Backup account

Download the files from Online Backup

  1. Sign in to the Norton Online Backup website using your email address and password.

    The list of computers for which you have created the backups using Norton 360 or Norton Online Backup is displayed.

  2. Next to the backup set that you want to download the backup files from, click File Actions, and click Download a File.

  3. Do one of the following:

    • To search for a specific file or folder, type the file name in the search box and then click Search.

      To use the advanced search options, click Show Advanced Search, and then select the Advanced Filters.

    • To browse through the backed-up files and folders, in the Folders pane, click the folder name and navigate down the folder tree.

      The Files pane displays the backed-up files in the selected folder.

  4. In the Folders pane, click the folder name to navigate down the folder tree of the files that are backed up.

  5. Click each of the files that you want to download one at a time.

  6. Follow the browser prompt to save the file.

  7. When you finish downloading the files, click Done.

Thank you!

Thank you for using Norton Support.

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DOCID: kb20090227091819EN_EndUserProfile_en_us
Operating System: Windows
Last modified: 08/13/2017