Inbound service connections are blocked although I have allowed it in Norton Internet Security 4 for Mac

This problem can happen if the service which is allowed in Norton Internet Security 4 for Mac is disabled through any of the operating system preferences. Norton Firewall blocks inbound connections from all the services that are disabled, regardless of its Connection Blocking settings. To fix the problem, enable the corresponding service from Mac OS X System Preferences. Note that the service name in the Connection Blocking settings and the OS X System Preferences may not be same.

This behavior applies only to incoming service connections that are set to "Allow." All other incoming or outgoing services settings function as displayed in the Connection Blocking configuration window.

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DOCID: kb20081202230534EN_EndUserProfile_en_us
Operating System: Mac OS X
Last modified: 01/28/2014