Your Norton product installation prompts you to uninstall the previous version of Norton AntiVirus

Uninstall Norton AntiVirus

  1. Press the Windows + R keys to open the Run dialog box.

  2. Type in the following text, and then press Enter.

    appwiz.cpl

  3. In the list of currently installed programs, select Norton AntiVirus, and then click Uninstall/Change or Remove.

  4. In the Select Your Uninstall Preference window, click Please remove all user data.

  5. Follow the on-screen instructions.

  6. When the uninstall process completes, restart the computer.

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DOCID: kb20080808132005EN_EndUserProfile_en_us
Operating System: Windows
Last modified: 05/20/2015