Norton Removal Tool uninstalls all the Norton products from your Windows computer. You can use Norton Removal Tool to remove a failed installation or a damaged Norton product.
After running the Norton Removal Tool, you are required to sign in to your Norton account to reinstall the Norton product. Make sure that you can sign in at manage.norton.com.
Download the Norton Removal Tool.
Save the file onto your desktop. On some browsers, the file is automatically saved to its default location.
To open the Downloads window in your browser, press the + keys.
Follow the on-screen instructions.
Restart your computer.
After the computer restarts, follow the on-screen instructions to reinstall your Norton product.
Looking for a free Virus and Spyware removal tool? Try Norton Power Eraser.
If you think your computer is infected, we recommend that you run a scan with Norton Power Eraser. For more tailored solutions, visit our Threat Removal support page.
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