Norton from Symantec

Download and run the Norton Removal Tool to uninstall your Norton product

Norton Removal Tool uninstalls all the Norton products from your computer. You can use Norton Removal Tool to remove a failed installation or a damaged Norton product.

Before you run the Norton Removal Tool, ensure that you can sign in at To reinstall your Norton product, you will need to sign in to your account and download the Norton product.

Norton Removal Tool works only on Windows. For Mac products, read Uninstalling your Norton product for Mac.

Download and run the Norton Removal Tool

  1. Download the Norton Removal Tool.

    Download Now

    Save the file to the Windows desktop. If you have saved the file to the browser's default folder, press Ctrl + J, to open the Downloads folder.

  2. Double-click the Norton Removal Tool icon.

  3. Follow the on-screen instructions.

  4. Restart your computer.

    After the computer restarts, follow the on-screen instructions to reinstall your Norton product.

Is your computer infected?

Looking for a free Virus and Spyware removal tool? Try Norton Power Eraser.

Need more information?

Visit our threat removal support page for more solutions.

Thank you!

Thank you for using Norton Support.

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DOCID: kb20080710133834EN_EndUserProfile_en_us
Operating System: Windows 8, Windows 7, Windows Vista, Windows XP
Last modified: 02/25/2015