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Commonly used Norton tools

This article provides information about the commonly used Norton tools. These tools should only be used at the direction of a Norton Technical Support agent.

Norton Remove and Reinstall tool

The Norton Remove and Reinstall tool uninstalls all supported Norton products from your computer, and reinstalls the latest Norton version.

Read Download and run the Norton Remove and Reinstall tool

RemoveNortonMacFiles

RemoveNortonMacFiles removes all folders that are created by Norton installers and all files within those folders from the Mac OS X boot volume.

Read Remove all Norton programs for Mac using the RemoveNortonMacFiles tool

Norton Power Eraser tool

Norton Power Eraser is a free tool to remove threats from your computer. You can run this tool to scan for threats even if you have Norton, or any other security product. If you cannot start the computer in Normal mode, you can run this tool in Safe mode.

Read Download and run Norton Power Eraser - Free virus and malware removal tool

Norton Bootable Recovery Tool

If you cannot remove the threats using the regular Norton scanner or if your computer does not start, use the Norton Bootable Recovery Tool to solve the problem.

Read Learn how to use Norton Bootable Recovery Tool

Intelligent Updater

Intelligent Updater helps you manually download and install the latest virus definitions for Norton.

Read Update virus definition files using Intelligent Updater

Norton Multipurpose Agent Tool

The Norton Multipurpose Agent Tool is a diagnostic and troubleshooting tool. You can download and run it to resolve common issues with Norton and your computer.

Read Download and run the Norton Multipurpose Agent Tool

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DOCID: kb20080521134618EN
Operating System: Windows
Last modified: 04/30/2020