Remove all Norton programs for Mac using the RemoveSymantecMacFiles tool

To manually uninstall your Norton product for Mac, read: Uninstalling your Norton product for Mac.

RemoveSymantecMacFiles removes all the folders that are created by Norton installers and any files within those folders including any you that have created.

Download and run RemoveSymantecMacFiles as an administrator

  1. Download the RemoveSymantecMacFiles.zip file.

  2. Click the Finder icon in the Dock to be in the Finder.

  3. On the menu bar, click Go > Downloads to go to the Downloads folder.

  4. Do one of the following:

    • If you downloaded the file using Safari browser, open the RemoveSymantecMacFiles folder.

    • If you downloaded the file using the Mozilla Firefox or Google Chrome browsers, double-click the RemoveSymantecMacFiles.zip file to expand it, and then open the RemoveSymantecMacFiles folder.

  5. In the RemoveSymantecMacFiles folder, control-click the RemoveSymantecMacFiles.command file, and then click Open with > Terminal (default).

    To run this tool, you must be logged in to your Mac with an Administrator account with a non-blank password.

  6. In the Terminal window, type your administrator password, and then press return.

    When you type your password, no characters appear.

  7. To remove all Symantec files and folders, type 1.

    If you want to quit RemoveSymantecMacFiles without removing any files, type 2.

  8. Press return.

    RemoveSymantecMacFiles removes all of the Symantec files.

  9. When the RemoveSymantecMacFiles tool finishes removing the Symantec files, in the Terminal window, type y, and press return to restart your Mac.

    Before you press return, make sure you save your work in other open applications.

Thank you!

Thank you for using Norton Support.

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DOCID: kb20080427024142EN_EndUserProfile_en_us
Operating System: Mac OS X
Last modified: 04/14/2017