The Norton Automatic Renewal service is an easy way to stay protected from Internet threats by automatically renewing your Norton subscription before it expires. This keeps your Norton product up to date and your computer protected without you having to worry about it.
How does it work?
Once enrolled, the billing method used to purchase or renew your Norton subscription in our online store will get billed each year at the then current renewal subscription price as long as you are enrolled in the program. We will send you an email with price, term, and related details before we charge you so that you know it is coming.
In the Subscriptions page, next to the Active Norton product for which you want to update Automatic Renewal, move the slider to turn it on or off.
In the Subscriptions page, next to the Active Norton product, if the slider is towards ON and is green, Automatic Renewal service is enabled for your product.
If the slider is towards OFF and is red, Automatic Renewal service is disabled.
In the Subscriptions page, next to the Active Norton product for which you want to enable Automatic Renewal, if the slider is towards ON with a green check, Automatic Renewal is enabled for your subscription.
If not, move the slider to ON.
Your Norton subscription will be automatically renewed during the next billing cycle.
You must fill your billing details to enable Norton Automatic Renewal service.
If you want to use the Norton offering that you were recently charged for, log in to Norton and download the Norton software. For detailed steps, read I want to download my Norton product on my device.
If you want a refund for your Norton Automatic Renewal charge, contact a Norton Support representative through Norton Chat Support. Keep in mind that you will no longer have the peace of mind that comes with being enrolled in the Norton Automatic Renewal service once you receive a refund.
Once enrolled, the billing method used to purchase or renew your Norton subscription in our online store will get billed each year at the then current subscription renewal price as long as you are enrolled in the program.
Symantec sends an email to the email address that is provided in your Norton account before you are billed (between 45 days to 30 days before your subscription expires). The email contains the price to be charged to the credit card on file.
Sign in to Norton to disable Norton Automatic Renewal Service.
In the Subscriptions page, next to the Norton product for which you want to disable Automatic Renewal, move the slider to OFF.
If the Automatic Renewal setting is already off for a product that you believe it should be on for, you may have another Norton account with a different email address for that product.
When you receive the prompt, click Turn Off.
Your Norton subscription prompts you to manually renew the subscription when it expires next time. You will no longer receive the other benefits associated with Norton Automatic Renewal service once you turn off the service.
