How do I find the serial number of my Norton product

Your Norton serial number can be located in your order confirmation email. Follow the steps to find your Norton serial number.

Locate your Order Confirmation email

  • Your order confirmation email is sent to the email address used when you purchased Norton. Be sure to check the email inbox for that email address.

    You can use the subject line or the sender email address to search for the Order Confirmation email in your inbox. Search for one of the following:

    • Subject similar to: "Your Norton Order Confirmation For Order #NP0000000".

    • From: Norton Store <>.

    If you do not find your Order Confirmation email in your inbox, check your junk or spam folder to find the email.

Find your Norton serial number in your order confirmation email

  • In your Order Confirmation email, your Serial Number is located under Product Information.

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DOCID: kb20080417063555EN_EndUserProfile_en_us
Operating System: Windows, Mac OS X
Last modified: 06/17/2016