Update virus definition files using Intelligent Updater

If you cannot update the virus definitions for Norton using LiveUpdate, manually download and install the virus definitions using Intelligent Updater.

Update virus definitions using Intelligent Updater

  1. Go to the Intelligent Updater downloads page.

    The Intelligent Updater download page is currently hosted by Symantec Enterprise Security, which is now a division part of Broadcom Inc.

  2. To choose the correct definition set, you need to know the name and version of your Norton product and the version of Windows.

  3. Depending on your version of Windows and Norton product, download the appropriate definition set.

    Norton product version

    Windows 32-bit platform

    Windows 64-bit platform

    22.9 and later

    e.g. 20170126-020-core3sdsg2v5i32.exe

    e.g. 20170126-020-core3sdsg2v5i64.exe

    22.7 and 22.8

    e.g. 20170126-020-core3sdsv5i32.exe

    e.g. 20170126-020-core3sdsv5i64.exe

    22.6 and earlier

    e.g. 20170126-020-v5i32.exe

    e.g. 20170126-020-v5i64.exe

  4. Save the file to the Windows desktop.

  5. On the desktop, double-click the file that you downloaded.

  6. In the Intelligent Updater window, click Yes to continue.

  7. When Intelligent Updater finishes updating the definitions, click OK.

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DOCID: kb20080409124354EN
Operating System: Windows
Last modified: 05/06/2020