Norton from Symantec

I want to activate my Norton product

This document helps you activate your Norton product. Product activation is required for the product's protection to work. Your computer should be connected to the Internet, and you need to have a Norton product key with a valid subscription. If you already have your product key, skip to step 2.

If you already have your Norton product installed, follow these steps to find your product key and activate your product.


Locate your Norton product key

  • The location of your product key or activation key depends on how you obtained the product.

    • If you purchased a download from Norton Online Store or from a third-party website, the product key is in your confirmation email. If you cannot locate the confirmation email in your inbox, check your spam filter folder.

    • If you purchased a boxed product CD online or at a local retail store, your product key is inside the box either on a sticker on the back of the CD sleeve or DVD case, or printed on a card in the box.

    If you need help locating your product key, read How to find my Norton product key.

    Your product key is a combination of alphabetic and numeric characters. It does not contain any special characters.


Activate your Norton product

    These steps are for the current version of the Norton products. If you have an older version, go to the Additional resources section at the bottom of this page for more information on installing the current version.

  1. Start your Norton product.

  2. On the Norton product window, next to the subscription status, click Renew or Activate Now.

  3. Click I have a key or code to enter. You can skip this step if you see the prompt to enter the product key.

  4. Type in your product key, and click Next.

  5. Follow the on-screen instructions.

  6. Review your subscription details, and then click Done.

More information

Thank you!

Thank you for using Norton Support.

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DOCID: kb20080409073508EN_EndUserProfile_en_us
Operating System: Windows, Mac OS X, Android
Last modified: 07/15/2015