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Product Return Form

First Name * Last Name *  
Company
Address 1* (Street address, P.O. box, etc.)  
  Street address, P.O. box, etc.
Address 2 (Apartment, suite, unit, building, floor, etc.)  
  Apartment, suite, unit, building, floor, etc.
City * State/Province *
Zip/Postal Code * Country *
Daytime Phone * Email address *
Product Purchased
Product Key
Version # Quantity Date of Purchase
Did you submit a rebate for this product?   [] yes   [] no  
What was the value of the rebate?
Purchased By   [] Check    [] Credit Card    [] Cash Please note that all refunds will be less rebate amount received. Refunds on purchases from a retail store will be issued as a check.
 
Store Where Purchased
Date
Refunds on purchases from a retail store will be issued as a check.
 
Reason For Return  
 
Signature   Date of Purchase  

Product Return Form

  • This form is only for products purchased in the US & Canada.
    Please visit http://us.norton.com/support/globalmaps/global_links.jsp?mod=cs_returns for products purchased in other regions.
  • Do not use this form for returns of Small Business multi-user packs that are NOT Norton branded, or volume licensed Enterprise products.
  • Send to NortonLifeLock via one of the following methods: US Postal Service or Canada Post to the following address (OR Fax the requested material to (650) 429-9009).


  • Nortonlifelock Inc.
    Attention: Member Operations
    60 E Rio Salado Pkwy Ste 1000
    Tempe, AZ, 85281-9124 United States

  • Please allow six weeks for the refund to be processed. Items with an asterisk (*) are required for processing your refund.

Note: Before sending the form, make sure to include: