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View your child's location using Norton Family

Location supervision is supported on Android phone, Android tablet, iPhone, and iPad. For Android, it is available only in the US, Canada, UK, Australia, New Zealand, and Japan. For iOS, it is available only in the US, UK, Japan, Australia, New Zealand, South Africa, Indonesia, and Hong Kong.

Location activity report lets you track your child's location and know they are safe when they are carrying their device.

The accuracy of the location depends on the network data and other factors, including atmospheric effects and receiver quality. If your device supports GPS and wireless, the accuracy can be limited to several meters thus giving you better results.

You can use Norton website or Norton Family app for parents to view the activities of your child.

Norton website or Norton Family app for iOS

  1. Do one of the following:

    • Sign in to your Norton.

    • Open Norton Family for Parents app on iOS.

  2. Select a child whose location you want to track.

  3. On the Location section, see the most recent location of your child.

  4. To see the detailed report, click View Details.

  5. To get the current location of your child, click Locate Now.

  6. Click Today to see your child's whereabouts for the current day.

  7. To see where your child have been in the past, click Select Date and then choose the time interval.

  8. Click on a location pin to view the complete address of that location.

Norton Family parental control app for Android

  1. Open Norton Family parental control app in Parent mode.

  2. Tap a child whose location you want to track.

  3. Go to the Activity tab.

  4. From the list, tap Location.

  5. Tap Refresh to update the location status.

  6. Tap the location pointer to see the current location address of your kid. You can use + or - button to zoom in or zoom out the map.

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DOCID: v125501904
Operating System: Android;iOS
Last modified: 03/29/2022