If your subscription status shows as expired, then we recommend that you reactivate the Norton product. If the problem persists and you have an active subscription, then download the Norton product from your Norton account. You don't have to uninstall the product to perform this action.
Download your Norton product
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Sign In to Norton.
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If you are not signed in to Norton already, you will be prompted to sign in. Type in your email address and password for Norton, and click .
If you do not have a Norton account, click and complete the sign-up process.
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In the Get Started window, click .
If you want to install a new product which is not registered to your Norton account, click .
Type the product key and click .
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Click .
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Do one of the following depending on your browser:
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For Internet Explorer: Click .
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For Firefox or Safari: On the top-right corner of the browser, click the Download option to view the downloaded files, and double-click the file that you downloaded.
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For Chrome: On the bottom-left corner, double-click the file that you downloaded.
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If the User Account Control window appears, click .
Follow the on-screen instructions.
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Your Norton product is now installed and activated.
You may also see trial version has expired message even though you have an active subscription with days remaining. To fix this problem, you need to activate the product again.