Fix Norton Password Manager web form autofill problems
If the Norton Password Manager does not autofill the web form in a specific website, report it through Norton Feedback.
Certain websites, primarily banking sites display only the login field or the user name field in the webpage. After you submit the user name, it navigates to the second webpage which contains the password field or both the user name and password fields. These sites are categorized as split page login-based websites.
These steps are for the current version of the Norton products. If you have an older version or if you do not know your product version, go to Norton Update Center.
Configure Norton Password Manager for a split page login
You can use Norton Password Manager to save your login details only if the website uses a web-based form for the split page login.
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Open the website for which you want to save your login.
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If the vault is closed, click the Vault is closed option on the web browser.
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In the Vault Closed window, type the password and click .
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Type your login credentials for the website and click or .
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Start Norton.
If you see the My Norton window, next to Device Security, click .
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In the main window, double-click on .
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Click Password Manager.
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In the Vault Closed window, type your vault password, and then click .
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At the top of the Norton Password Manager window, click .
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In the Create Login window, type a for the website.
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In the Login URL text box, type the URL of the website or paste the exact URL of the website from the web browser.
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In the Username text box, type the user name for the website.
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In the Password text box, type the password for the website.
If you want Password Manager to prompt the vault password while opening a website, enable the check box.
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Click to save the login credentials.
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Click .
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Open your browser.
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Click browser extension icon on the top-right corner of the browser.
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Click .
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In the Unlock your vault window, type your vault password and click .
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Click the browser extension icon and click .
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In the Norton Password Manager window, click and then select from the drop-down list.
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In the Create Login window, type a for the website.
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In the Login URL text box, type the URL of the website or paste the exact URL of the website from the web browser.
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In the Username text box, type the user name for the website.
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In the Password text box, type the password for the website.
If you want Password Manager to prompt the vault password while opening a website, enable the check box.
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Click to save the login credentials.
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Click .
Thank you!
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DOCID: v59913692_EndUserProfile_en_us
Operating System: Windows
Last modified: 02/07/2019