Other products

End-of-Life announcement for Norton Family Freemium

Starting January 24, 2018, Norton Family is no longer available as a free subscription. To continue protecting your devices such as Windows PC, Android, or iPhone, you can purchase Norton Family Premier subscription or try Norton Family Premier for 30 days.

Why is NortonLifeLock retiring Norton Family Freemium?

  • NortonLifeLock regularly reviews the subscription offerings in the Norton portfolio and have made the decision to discontinue offering the free version of Norton Family in order to focus on delivering the right protection and most value for our customers.

    We have provided a complimentary upgrade to Norton Family Premier to your account for 6 months. At the end of that time, you may renew your Norton Family Premier subscription, but no further action is required for you to keep your current Norton Family features until then.

How does this announcement affect my existing Norton Family free subscription?

  • Your subscription will be upgraded to Norton Family Premier subscription free of cost for 6 months.

    Norton Family Free users also be offered the full subscription for discounts as high as 80%, which varies according to region.

The solution made it easy for me to handle my issue.

Yes No

Help us improve this solution.

Thank you for helping to improve this experience.

What would you like to do now?

Browse for solutions, search the Norton Community, or Contact Us.

DOCID: v125900191
Operating System: Windows, Mac OS X, Android, iOS
Last modified: 05/18/2020