Other products

Find your Norton account

If you are a Norton subscriber, it is likely that you already have an account. You create an account when you purchase or install your Norton product.

For China, Japan, and Korea: Norton account is not created during purchase. Once your product is installed, you can create your account from my.Norton.com. For detailed instructions, read Create a Norton account.

Find your account

  1. Go to my.norton.com and click Sign In.

  2. Enter the email address and password that you think you used when you made your purchase, or registered your product, and then click Sign In.

  3. If you forgot your password, click Forgot password? and follow on the on-screen instructions to reset your password.

    If you cannot access the email that was used to create the account, contact Member Services and Support.

Need more help?

I found this information helpful.

Yes No

Help us improve this solution.

Thank you for helping to improve this experience.

What would you like to do now?

Browse for solutions, search the Norton Community, or Contact Us.

DOCID: v52561960
Operating System: Android;Mac;Windows;iOS
Last modified: 09/06/2023